Upload Documents via Your Peter Best Insurance Account

Submit Supporting Documents Securely

From time to time, we may ask you to provide supporting information, such as proof of No Claims Discount, proof of address, evidence of parking arrangements or other policy related documents. 

This video shows you how to sign in, select the relevant policy, and view any outstanding document requests. You’ll also see how to check what’s required, upload one or more files from your device, and submit them securely.

Once your documents have been uploaded, you’ll receive confirmation and our team will review them. If anything further is needed, we’ll contact you.

Support is available through live chat or by phone if you need assistance.

Once logged in, you’ll see any outstanding document requests and can review what’s required before uploading your files.

You can submit images, PDFs, and multiple files at once. After uploading, you’ll receive confirmation that your documents have been successfully sent for review.

What Can You Update Via Your Insurance Account?

Depending on your policy type, you can:

• Update personal details and contact information

• Change vehicle or property information

• Add or remove drivers

• Adjust cover levels

• Update your preferences including auto-renewal service

• Update your Extra Support Preferences

• Live Chat with our agents, if you’re signed in, we’ll know it’s you

Most changes are processed within minutes during opening hours, and updated documents are available shortly afterwards.

If you need help at any stage, our customer service team is available by phone or live chat.