Making Changes to Your Policy Using Your Online Insurance Account

Manage Your Policy With Confidence

We aim to make managing your policy as simple as possible. With your Peter Best online account, you can make changes to your policy at any time, no matter what type of cover you have, all from one secure, easy-to-use dashboard.

This video guide explains how to log in, select the policy you want to update, and choose the change you need to make. You’ll see how to update your details, check whether a change is temporary or permanent, and submit your request.

After submitting your change, you can review any premium or fee adjustments, download updated documents, and decide whether to proceed.

If you need help at any stage, our customer service and live chat teams are available to support you.

What Can You Update Via Your Insurance Account?

Depending on your policy type, you can:

• Update personal details and contact information

• Change vehicle or property information

• Add or remove drivers

• Adjust cover levels

• Update your preferences including auto-renewal service

• Update your Extra Support Preferences

• Live Chat with our agents, if you’re signed in, we’ll know it’s you

Most changes are processed within minutes during opening hours, and updated documents are available shortly afterwards.

If you need help at any stage, our customer service team is available by phone or live chat.